I have heard your spokesperson talk of 'consistency of supply', and 'viability of businesses'. If you are doubtful about the success of the new business, best you let me know and I will pass the bad news onto them before they pump any more money into the business.
The email went on and on with telling me everything I already know about Myki concluding with how I could make a formal complaint to the Transport Ombudsman. Please, I just want to buy a ticket for the tram.
Dear Mr Highriser
Thank you for your feedback regarding Metcard retail agents and the availability of tickets.
I have forwarded your concerns onto the Transport Ticketing Authority as they are implementing the Myki smartcard ticketing system and retail agent enquiries. For your information you can also purchase tickets online via our website at www.metlinkmelbourne.com.au .
Full details have not yet been finalised for the new ticketing arrangements however it is envisaged that this system will be introduced early in 2008.
The basic arrangement will be for the Myki smart card you buy to be scanned as you enter and leave the public transport. The system will then calculate the best fare available to you for that journey and take the money ........